SHIPPING POLICY

Thank you for shopping at Luxlirk. We aim to provide a simple and reliable delivery experience for every order.

Please review our shipping information below before placing your order.

Shipping Options & Rates

We currently offer the following shipping options:

Shipping charges, when applicable, will be displayed during checkout before payment is completed.

Free Shipping applies automatically to qualifying orders with a merchandise subtotal of $60.00 or more, after applicable discounts and before any other charges where applicable.

Order Processing

Orders require processing before shipment.

Once your order has been processed and shipped, you may receive a shipping confirmation email containing available tracking information.

During weekends, holidays, promotional events, product launches, or periods of unusually high order volume, order processing may take longer than usual.

Delivery Time

Delivery times vary depending on the destination, shipping method, local postal service, customs procedures, weather conditions, and other factors outside our control.

Any estimated delivery timeframe provided during checkout or after shipment is an estimate and is not a guaranteed delivery date.

Tracking Your Order

When tracking information is available, it will be provided after your order has shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully check your:

• Full name
• Street address
• Apartment or unit number
• City
• State or province
• Postal or ZIP code
• Country
• Contact information

If you notice an error after placing your order, please contact us immediately at customer@luxlirk.com.

We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.

Failed or Returned Deliveries

Orders may be returned to the sender due to circumstances including:

• Incorrect or incomplete addresses
• Failed delivery attempts
• Refusal of delivery
• Failure to collect a package
• Other carrier-related delivery issues

If your package is returned to us, please contact our customer service team so we can review the situation and advise you on the available options.

Lost, Delayed, or Damaged Packages

If your tracking information shows unusual delays or your package appears to be lost, please contact us at customer@luxlirk.com with your order number.

If your order arrives damaged, please contact us as soon as possible and provide clear photographs of:

• The damaged item
• The packaging
• The shipping label

This information will help us review your request.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges depending on the destination country's laws and regulations.

Unless otherwise stated during checkout, such fees are not included in the product price or shipping fee and may be the responsibility of the recipient.

Customs procedures may also result in additional delivery delays.

Questions

For shipping-related questions, please contact:

Email: customer@luxlirk.com